1. We will live our core values of Integrity, Teamwork, Communication, Service and Continuous Improvement on a daily basis. We will treat you respectfully and professionally, always be truthful and honor our commitments made to you.

2.   You will receive a Lock Confirmation by email the day you lock in your rate. The Lock Confirmation will confirm your loan program, loan amount, rate, points and fees.

3.   You will be contacted by a Shoreline Mortgage Associate within 24 hours of receipt of your online loan application. We will email you a list of any additional supporting documentation that may be required and provide you with an email and fax number to send the information to us.

4.   You or your realtor will be contacted by an appraiser within two working days of receipt of your loan application and appraisal fee to schedule an appointment to appraise your property.

5.   We will email you the day your loan is approved by an underwriter. On purchase transactions, we will also provide a Pre-Approval letter.

6.   We will email you an Estimated Closing Disclosure to review and approve prior to drawing your loan closing documents.

7.   All email and telephone messages received during business hours will be returned the same day. Email and telephone messages received after business hours will be returned by noon the next business day.

8.   On purchase transactions, we will submit your final loan documents to your closing agent for signing at least two business days prior to your scheduled closing date. We will fund your loan in sufficient time to meet your scheduled closing date.

9.   On refinance transactions, we will do our very best to close your loan within 21 days (30 days in times of high volume).

10   We will handle all information and documentation you provide us with the strictest of care and never disclose your information to parties unrelated to the loan process. Documentation containing account numbers or social security numbers that is no longer needed will be shredded.

11.   We, the associates of Shoreline Mortgage, individually and collectively commit ourselves to make every effort to ensure compliance with this Commitment to Customer Service.

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Client Testimonials – What Our Customers are Saying

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This is the second house we've bough with Michael's help and he made it a painless process yet again. He is always on top of all of the paperwork needed to buy a house, it made it so easy on us. He is professional and such a pleasure to work with.

Erin Fromm Plantation, FL

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Mike Minkoff did an outstanding job with my two refinances at the same time! I asked many questions and came up with multiple scenarios and Mike was more than happy to answer everything. He went above and beyond and he knows his stuff.
I would suggest using him again without hesitation.

Peter Amendola Key Largo, FL

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I worked with Michael to buy a home in Miami. From my first interaction with Michael to the last moment of the closing, Michael was extraordinarily responsive, attentive and kind. Michael is the consummate professional. He is incredibly patient and knowledgeable about the entire real estate industry. I give him my highest recommendation and would not hesitate to use him again in the future.

Judi Haberkorn Miami, FL

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Our good friend recommended Michael and he helped us to secure a mortgage on our second house in Miramar, FL. We closed our house right on time without any delays. Michael took care of every single detail in the loan approval process and explained very clearly about the different options that was available to us. He guided us in such a professional manner that we didn’t have to worry about anything. He was very prompt and kept us updated throughout the process which went very smoothly. It was a pleasure to work with him and will highly recommend him to our friends too. Thank you Michael!

Kumar Senthil Miramar, FL

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Michael went above and beyond to communicate and help us through this process. Everything Michael told us was accurate and there were no surprises. I will never use anyone else when financing another property in the future! Thank you Mike!

Andrew G. Saint Pete, FL

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5 stars , great very smooth process.

Shelley Fromm Plantation, Fl

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I am more than satisfied with services of Shoreline Mortgage .  I worked through this process with Michael Minkoff. Since the first day until the closing date he was very profesional , very dedicated to his work , very knowledgeable mortgage person , always available with all questions, always available with the best answers. He made the process very smooth.  His words always were... no worry , we will make it happens .  We did .!!!. I will use Michael and  this company for my future purchases or refinance and will definitely recommend his services to family and friends . I can't thank him enough. Thank you Michael for everything. You made it posible . Thank you!

Maylene R. Miami, Fl

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I worked with Michael to refinance my home. He made the process so easy, smooth and helped me every step of the way. He made this experience so much easier then I could imagine. I will recommend his service to anyone I know that needs a mortgage and I will definitely use him again in the future. Thank you for everything!

Yaron Levin Coral Springs FL

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Michael Minkoff was great. He worked through all the different ways we could structure our loan and helped us find the one that was absolutely best for our situation. I really appreciated how quick he was to respond to us throughout the process and yet I never felt rushed, as he made sure we understood everything happening throughout the process. I have been and will continue to recommended him to others I know looking for a mortgage.

Berry Long Longwood, FL

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I have used Shoreline Mortgage 4 times over the past 20 years. I would highly recommend to anyone.
Communication is over the top!! Night or day, email, phone, text, extremely quick to respond.
Michael explains the entire process from beginning to ending at the closing. He is professional, experienced
extremely patient, kind and available to help any time.

Cynthia Rogers Plantation Florida

Here are 3 Great Choices to get you moving in the right direction

        

1. We will live our core values of Integrity, Teamwork, Communication, Service and Continuous Improvement on a daily basis. We will treat you respectfully and professionally, always be truthful and honor our commitments made to you.

2.   You will receive a Lock Confirmation by email the day you lock in your rate. The Lock Confirmation will confirm your loan program, loan amount, rate, points and fees.

3.   You will be contacted by a Shoreline Mortgage Associate within 24 hours of receipt of your online loan application. We will email you a list of any additional supporting documentation that may be required and provide you with an email and fax number to send the information to us.

4.   You or your realtor will be contacted by an appraiser within two working days of receipt of your loan application and appraisal fee to schedule an appointment to appraise your property.

5.   We will email you the day your loan is approved by an underwriter. On purchase transactions, we will also provide a Pre-Approval letter.

6.   We will email you an Estimated Closing Disclosure to review and approve prior to drawing your loan closing documents.

7.   All email and telephone messages received during business hours will be returned the same day. Email and telephone messages received after business hours will be returned by noon the next business day.

8.   On purchase transactions, we will submit your final loan documents to your closing agent for signing at least two business days prior to your scheduled closing date. We will fund your loan in sufficient time to meet your scheduled closing date.

9.   On refinance transactions, we will do our very best to close your loan within 21 days (30 days in times of high volume).

10   We will handle all information and documentation you provide us with the strictest of care and never disclose your information to parties unrelated to the loan process. Documentation containing account numbers or social security numbers that is no longer needed will be shredded.

11.   We, the associates of Shoreline Mortgage, individually and collectively commit ourselves to make every effort to ensure compliance with this Commitment to Customer Service.

Client Testimonials – What Our Customers are Saying

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If you don’t work with Michael now, You’ll hate yourself later.

I can honestly say Michael Minkoff made my first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone call and email communications were handled in a professional and timely manner. All in all I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Michael with any questions. He extended his expertise beyond the scope of the business deal and I look forward to contacting Michael for my next home purchase. Thanks for everything Michael! Our hats off to you!!

Max Gonzalez Miramar, FL

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Testimonial for Michael Minkoff

My fiance and I purchased our first home last year and we didn’t understand anything about the mortgage process. We met with one broker and we were still confused. We were advised to meet with Michael Minkoff. Michael is extremely knowledgeable and attentive which made both of us feel so comfortable. Everything went so smoothly, and he locked us in at the lowest possible interest rate. We couldn’t have asked for a better experience. Shoreline Mortgage made us feel like we were one of their top clients.

David Houle Parkland, Fl

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Professional, Responsive, Easy

I have used Mike at Shoreline many times. I keep going back because there is noone better to work with. I have used others but they simply cannot touch the personalized and professional service that Mike and Shoreline provide. I am a client for life.

David Templer North Miami Beach

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Exceptional service

Exceptional experience. I never even had to go to an office or meet Michael in person. E signature and good to go. In 3 hours my refinance was secure.

Jeffrey Giordano Miami

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Great Service

I have used Michael for a mortgage and refinance on two properties. He is very knowledgeable and quick with responses. Both went perfectly and his numbers were spot on. I even referred him to family and friends, all of whom had a great experience. I plan to use Shoreline Mortgage for future investments.

Mike Amendola Deerfield Beach, FL

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Outstanding Service!

Working with Michael was the best decision we made. He was helpful and informative through the entire process. There were nights that he was up sending me emails about how to quickly repair my credit score, while most people would be sleeping. His dedication to customer service and finding the best mortgage to fit his clients needs is exactly why we will be calling Michael the next time we are purchasing a house.

David Long Orlando, FL

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Fantastic Mortgage Loan experience

Michael Minkoff and Shoreline Mortgage proved to be honest, efficient, motivated, knowledgeable and gave us a great rate with a timely closing. I will definitely use their services again and can say that I am completely happy with their services. I was referred to them by a friend and now am happy to pass on my wonderful experiences with others!

Dr. Phyllis Hart Land O Lakes Florida

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Great experience for the second time

This is the second house we've bough with Michael's help and he made it a painless process yet again. He is always on top of all of the paperwork needed to buy a house, it made it so easy on us. He is professional and such a pleasure to work with.

Erin Fromm Plantation, FL

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Lixin Wan

It was our first time to buy a house. I have zero experiment, Michael Minkoff did all paperwork for us. It was a painless experience, we are so luck to meet you, Michael! Thank you!

Lixin Wan 8509 parrots landing dr. Tampa FL 33647

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On the ball

By far the most convenient, transparent and responsive mortgage broker I have worked with. I've dont multiple loans with Michael and each time he has exceeded expectations.

Jon Shaller Florida

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Client

I have dealt with Michael Minkoff in the past. And I found him to be every professional, honest and very forthcoming. This is my third opportunity to have dealt with him on the purchase of Homes and condominiums. And Michael has never disappointed me in any way, during the procedures and purchases of any properties. Over the years I have thought of Michael as more of a friend than a business acquaintance. Michael performs his task over and above its competitors with ease. You guys have a real gem on your hands... Michael Minkoff THE BEST definitely 5 stars.

David Clopton 190 escambi lane Cocoa Beach Florida 32931

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The Ideal Experience

Throughout the entire process of purchasing my first home, Michael gave me the kind of service and guidance that made me feel as though my needs were his highest priority, and sometimes even his only priority. I certainly felt as though Michael made a significant effort to establish trust and a personal rapport with me, which is critically important for me when dealing in financial matters. As it relates to knowledge of the industry and available products, Michael's level of expertise is yet another reason to feel as though your needs are in the best hands. I have already recommended Michael to three people, and plan to continue doing so whenever a friend, colleague, or family member is considering buying a home or refinancing.

Justin Vizaro Miami, FL

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Michael is the Best!!

We were looking at so many options for our Refi – 15  Year vs. 30 Year, combining two mortgages into one. We tried working with our bank, but became very frustrated at the inflexibility. We decide to talk to Michael because he had helped us so much with our first mortgage almost 10 years ago. Michael gave us the pros and cons of every option we discussed, and was always  open to running multiple scenarios for us. When we  finally chose the right financing plan for our needs, Michael guided us through every step of the way.

Henry Jost Fort Myers, FL

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Best Mortgage Experience

I am more than satisfied with services of Shoreline Mortgage .  I worked through this process with Michael Minkoff. Since the first day until the closing date he was very profesional , very dedicated to his work , very knowledgeable mortgage person , always available with all questions, always available with the best answers. He made the process very smooth.  His words always were... no worry , we will make it happens .  We did .!!!. I will use Michael and  this company for my future purchases or refinance and will definitely recommend his services to family and friends . I can't thank him enough. Thank you Michael for everything. You made it posible . Thank you!

Maylene R. Miami, Fl

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Great servce!

Michael is very professional and knowledgeable. We were extremely lucky to have him help us, not once, but twice on with our mortgages. He knows what he is doing and he gets the job done well before deadline! We never need to worry about anything with his help!

Chloe Yang Weston FL

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Michael is the best, hands down!

Michael went above and beyond to communicate and help us through this process. Everything Michael told us was accurate and there were no surprises. I will never use anyone else when financing another property in the future! Thank you Mike!

Andrew G. Saint Pete, FL

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Experience with Michael at Shoreline

When I purchased my home last summer, it was the first time I would do so on my own. I had minimal experience with the paperwork and the overall process. The patience extended to me by Michael Minkoff was truly amazing. He walked me through every step of the way. He was knowledgeable, professional, and downright kind. I was and I am very grateful to him for his assistance. I wholeheartedly recommend Mr. Minkoff. Anybody who does business with him will not regret the choice. There are many companies out there, but the knowledge and service extended by Mr. Minkoff by far exceeds the others in the same industry.

Mercy Jacobson Plantation, Florida

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Over the Top

I have used Shoreline Mortgage 4 times over the past 20 years. I would highly recommend to anyone.
Communication is over the top!! Night or day, email, phone, text, extremely quick to respond.
Michael explains the entire process from beginning to ending at the closing. He is professional, experienced
extremely patient, kind and available to help any time.

Cynthia Rogers Plantation Florida

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Superb Service and Sound Advice

This was my second refinance with Michael Minkoff and Shoreline and I would not deal with anyone else. He offers great guidance and patience through the refinance process. He gets the job done quickly and will smooth any wrinkles in the process. He is always available to answer any questions or concerns before, during and after the refinance. His professionalism is unparalleled! I highly recommend his services.

Kim Monahan Longwood, FL

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Incredible Experience

I worked with Michael to buy a home in Miami. From my first interaction with Michael to the last moment of the closing, Michael was extraordinarily responsive, attentive and kind. Michael is the consummate professional. He is incredibly patient and knowledgeable about the entire real estate industry. I give him my highest recommendation and would not hesitate to use him again in the future.

Judi Haberkorn Miami, FL

Here are 3 Great Choices to get you moving in the right direction